Tuesday, January 23, 2007

Lesson Learned---Always Read Your Bills

i learned a lesson over the weekend about not doing what i have done for over a year, which is not looking that carefully about certain bills, like my cable bill which is what i am talking about, and just paying them without really paying attention. i actually looked at my bill, and i mean really read it when i got it, and i discovered two things about it. they billed me for a service that i didnt have, some digital music thing for 10 months at 7.95 a month, and i never ordered that. and then they were also billing me starting october for another digital box which i have never had. so i called on saturday and disputed that with them, and called back today to followup on it, the extra digital box i was told was taken off the account yesterday (not that they called me and told me that) and that i would be credited, even though he wouldnt tell me what the amount of that would be. regarding the music thing, which if you add it up is what i totaled the most, almost 80 dollars, he told me that someone would call me within 7-10 bizs days about that (yeah right, they are going to call ME), so i am going to have to wait and see about that. i am sure that i am going to end up calling them about it. so that is my lesson, always read your bills, even if it is just your electric or cable bill, cause you never know what they are going to try to bill you for that you didnt ask for.

today was a stressful day at work, i was supposed to have my interview tomorrow in the morning and instead today at noon they emailed me that they were rescheduling it to 2:30. so i answered back that i wanted to let them know that i wasnt dressed for an interview (i was wearing jeans) and also that i didnt have my resumes or anything. so they said fine, not to worry about it, and i went. and it was a long 45 minute interview, they asked me everything that you could possibly think about customer service, and they answered some of my questions too. regarding me having to leave at 5pm, that isnt something that can be guaranteed and they cant make me be that way, and no one else be. if there are calls left i have to get them, they said that doesnt usually happen, and that usually by 5:05 or 5:10 you are out of there, for the latest or usually 5:00 but that you never know. also the other thing was that they are even more strict then i thought they were, with lisitening to your calls, you having to follow scripts, them always knowing what you are doing if you arent on the phone, so it is a lot different too. which isnt that huge of a deal, because the company i worked for before this one was like that, even though i hated them being like that, the after 5:00 is a big deal for me, i really dont know about that. if i am late to pick up my son that is real issues. so that is not even an option i cant be late to pick him up. i dont even know yet if i have the job or anything yet, it is between me and two other people for it, and i was told that they should be conducting second interviews for it this week, so we will see if i get called back for one. so i am trying not to even think about a decision of if i want the job yet or not cause i dont even know if i have it yet. so i am going to wait and see what happens.

speaking of my sons preschool, i was actually a few minutes early today, and i tried to slip in and get my son and slip out again, but the director/owner caught me and started with me. i usually try to leave really quick because sometimes she gets in moods where she seems like she always has something that she wants to whine about. and because my husband does work for the school, and we dont really pay them it isnt like she can whine and i can tell her to kiss my you know what, because we pay you to watch my kid. cause we dont, or at least we havent in months anyway. so anyway, i cant tell her off like i want to when she starts in on me, all i can say is that i will tell my husband, and that he will talk to her about it. like tonight for example, she started in on me saying that my husband cant keep bringing my son there late, and that it is throwing off his schedule at school, and blah blah, she just started carrying on about it. so i said that i would relay the message to my husband cause i leave the house early in the morning, and she just kept going. so finally i raised my hands up in the air, and said again all i can do is just relay the message. and i finally left. finally. geez. i wish she wouldnt bother me about it, and would just discuss it with him, it isnt like she doesnt see him 5 mornings a week when he brings my son there. geez.

No comments: